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Impact of Major Sporting Events on Hotel Performance

Hosting major sporting events has long been considered a way to enhance the brand awareness, tourism appeal and profitability of a destination. For the hotel industry specifically, such events can help boost demand and other key performance indicators (KPIs).

This year, many major sporting events did just that, including the FIFA World Cup, Gold Coast Commonwealth Games and Asian Games. During the World Cup, for example, hotels in Moscow saw a 338.1% increase in revenue per available room (RevPAR).

To provide a further look at the hotel impact of these events, we are pleased to present the infographic below.

Click here to Download Infographic

Please contact [email protected] or +62 (21) 2975 8957 if you have any questions.


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Hotelier Indonesia


The Pavilions Hotels & Resorts Deploys Infor HMS and SunSystems to Streamline Operations and Expand Global Reach

SINGAPORE & HONG KONG, CHINA - Media OutReach , 2018 - Infor, a leading provider of industry-specific cloud applications, today announced that The Pavilions Hotels & Resorts has deployed Infor Hospitality Management System (HMS) for its hotel operations, and Infor SunSystems for its financial operations in its Bali, Phuket, Madrid, and Amsterdam properties. The Hong-Kong based company owns and operates luxury hotels, resorts and manages experiential travel across Asia and Europe.

The Pavilions Hotels & Resorts deployed Infor HMS and SunSystems to streamline processes and establish a unified system across the brand's global properties, enhancing efficiencies and agility. The company is also planning to deploy these solutions at its upcoming properties.

"As we continue to grow as a business, it is paramount that our systems keep pace and help us achieve global reach. Through our deployment of Infor HMS and Infor SunSystems, we anticipate significant time savings and reductions in errors, which in turn will make us more agile and nimble.  We wanted to deploy a true cloud-ready application that has a single source of truth and unifies our systems globally," said Siobhan McHenry, Group Director, The Pavilions Hotels & Resorts. "Our relationship with the team at Infor was also key to our selection -- they have been an excellent partner throughout the implementation process."

Infor Hospitality Management Solution (HMS) is designed specifically to meet the needs of hotel companies. The solution combines enterprise power and streamlined workflow in a multi-property environment, providing the proven technology to support long-term growth

With Infor SunSystems, The Pavilions Hotels & Resorts can manage all of their financial transactions and reporting through a single, global platform. This helps the Executive Team at the Pavilions facilitate better decision-making.

"Diversifying systems and information across different centers and regions can be a huge challenge for any organization. Businesses need to be flexible and a solid technological infrastructure is crucial in a scenario of constant change," said Eric Wong, Vice President, Hospitality, Infor Asia Pacific. "We are proud to work with The Pavilions Hotels & Resorts to leverage the full potential of Infor SunSystems and Infor HRM to generate future business growth."


About Infor
Infor builds business software for specific industries in the cloud. With 16,500 employees and over 90,000 customers in over 170 countries, Infor software is designed for progress.  To learn more, please visit www.infor.com.



About The Pavilions Hotels & Resorts
The Pavilions Hotels & Resorts offers independent minded guests the chance to experience genuine luxury in immersive locales. The Pavilions properties are located in some of the most desirable spots in the world, and every Pavilions Hotel is a sophisticated, private haven in which to relax or play, highlighting the arts, culture, romance or adventure.

Would be explorers can discover the breathtaking beauty of Nepal from a 100% eco-friendly villa at The Pavilions Himalayas set against the backdrop of the majestic Himalayan mountain range, and hike to a luxury tented camp near Phewa Lake in Pokhara (late 2018) or experience a climbing chalet just off the Mount Everest trail (late 2018). The Pavilions guests can enjoy stunning seascape views of Phuket's west coast beaches, explore traditional villages perched on Balinese rice terraces, or soak up some high culture while staying a stone's throw from Piazza del Popolo in Rome.

With its corporate office headquartered in Hong Kong, The Pavilions Hotels & Resorts is one of the fastest growing boutique hotel groups in the Asia region, with over six acquisitions within a twelve-month span. The brand's boutique size and careful design philosophy allows The Pavilions to offer secluded spaces with mindful service, even in the busiest of cities. Each hotel is distinctly individual and unique, yet all are underpinned by the core values of building meaningful connections in unrivalled locations, with a mindful respect for privacy. For more information about The Pavilions Hotels & Resorts, please visit pavilionshotels.com and connect with us on Facebook, Instagram and Twitter.

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Hotelier Indonesia



CONTEMPLATION Photography & Architecture

Monumental Pavillion made out of bamboo which hosts black and white photographs

THE CONTEMPLATION EXHIBITION

WHERE

1, Quai de la Gare maritime, 13200 Arles

WHEN

  • Exhibition from 2 July to 23 September 2018
  • Opening Week of the Rencontres d’Arles 2 to 8 July 2018
  • Monday to Sunday – 10am to 7:30pm

ADMISSIONS

Rencontres d’Arles passes: badge for the opening week,
entrance to all exhibitions and day pass.
  • €10 full price inc. VAT for a single entrance
  • Free entry for under children 18 (accompanied by an adult),disabled visitors and people receiving AAH, RSA, ASS or ASPAbenefit
  • Discount rate for one person accompanying a disabled person.

baluze.com




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Hotelier Indonesia


The Food Photography Workshop

WHAT YOU DID/EXPERIENCE:

The Westin Grande Sukhumvit, Bangkok hosted its top-performing Rewarding Events customers at an exclusive Food Photography Workshop. The event was arranged to reward the property’s business-to-business customers as part of Marriott International’s SPG loyalty program.

The team hosted the gathering at Altitude, the only private rooftop event location in the dynamic neighborhood, comprising an indoor function room, elegant breakout area and outdoor terrace with a dramatic panorama of downtown Bangkok.

Customers enjoyed a two-hour workshop presented by two professional photographers who shared their technical and creative skills and showed how to photograph food in the most tantalising fashion.

PROGRAMME & PLANNING:

The food photography workshop idea arose from the way social media has become so integral in everyday life. Especially in Asia, everyone has a passion for taking lots of pictures, including of the food they love to enjoy and share with their social media followers. But few people have real expertise in photography so, the team offered the opportunity for guests hone their culinary camera skills.

During the first part of the workshop, customers were guided through the basic technical aspects of photography. They learned how to use rules of composition to improve the look of a scene and tell a story in which the food is the lead character.

In the second part of the workshop, participants were divided into six teams to practice what they had learned so far. Each team was provided with two hot dishes from Seasonal Tastes, The Westin Grande Sukhumvit’s all-day dining restaurant, along with decorative props, including a selection of vegetables, tableware, and backdrops.

SPECIAL TOUCHES:

After the workshop, all guests were invited to a lunch buffet at Seasonal Tastes’ where Social Media Competition was staged. Participants were challenged to take creative food photos during lunch and professional photographers selected the best images based on technical and creative skills. The grand prize winner received a 2-night stay in a private Pool Villa at Sheraton Hua Hin Pranburi Villas, a romantic and secluded coastal resort a few hours’ drive from Bangkok.

TALKING POINT:

The Food Photography Workshop format worked well, with participants providing positive feedback, indicating that this event format would work well as a team activity during conferences and meetings. Subsequently, the team proposed the concept to several meeting clients and have booked several workshops over the past months, including one Marriott Food & Beverage Workshop for APAC. In completing the practical activities of the workshop together, participants develop a fresh understanding of each other's strengths, weaknesses, and interests which helps them work more effectively as a team.

CHALLENGES AND OVERCOMING THEM:

The biggest challenge in staging the Food Photography Workshop was in finding photographers with enough equipment so that all 35 participants could complete the exercises. Participants were asked to bring their own camera or mobile phone but sufficient lighting equipment and reflectors for the six groups still need to be provided. After some research and numerous calls, the determined hotel events team found two photographers who liked the idea of conducting the workshop together, namely, Thomas De Cian Photography and Fame Lights Photo Studio based in Bangkok.

CLIENT’S COMMENT:

“What a fantastic event! I’ve never had the chance to talk to a professional photographer before. I learned so many useful things. Food is all about its taste, texture, temperature and flavors, for sure, but also the way it looks. We truly do eat with our eyes first. The trick with food photography is to make the viewer of your shots experience all aspects of the dishes just with their eyes. That’s what makes good food photography a real skill you need to learn. Thanks to The Westin Grande Sukhumvit, Bangkok team for this unique experience. I am taking home concepts that I’m going to really enjoy putting into practice going forward.” Hans van den Born, Executive Director, Netherlands-Thai Chamber of Commerce.
Case Study Template
NAME: Food Photography Workshop
TYPE: Workshop
CLIENT: Internal - Rewarding Events customer event
VENUE: The Westin Grande Sukhumvit, Bangkok
PAX: 35
DATE: 17 March 2018

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Hotelier Indonesia


Outrigger Welcomes Honua Kai Resort & Spa to Portfolio 

Award-winning Maui accommodations added as part of hospitality group’s global growth strategy

HONOLULU – Outrigger Hotels and Resorts today announced the acquisition of Honua Kai Resort & Spa’s on-site resort rental program interests from affiliates of Alterra Mountain Company. The move highlights Outrigger’s commitment to increasing and enhancing its global portfolio, which includes 37 owned and/or managed hotels, resorts and vacation condominiums in Hawaii, Fiji, Thailand, Guam, Mauritius and the Maldives.

Honua Kai is a spectacular 38-acre oceanfront condo resort located on Maui’s renowned Ka`anapali North Beach – offering luxurious studio, one, two and three-bedroom suites alongside full-service concierge, Ho`ola Spa and Duke’s Beach House restaurant. The resort is expanding with a build-out of 72 luxury townhomes, scheduled for completion in 2020. All units previously managed by Alterra Mountain Company will operate under Hawaii Vacation Condos by Outrigger, effective immediately.

“With Hawaii consistently ranked as one of the world’s premier vacation destinations – our realigned growth strategy includes substantial investment in our home market for both owned and managed operations,” said Jeff Wagoner, president and CEO of Outrigger Hotels and Resorts. “Honua Kai is a meticulously maintained luxury property that’s impeccably aligned with Outrigger’s family friendly, beachfront brand – we’re delighted to have this new offering for our guests to enjoy.” 

“Honua Kai Resort & Spa is an oceanfront gem and it has been an honor to be part of its success, said Rusty Gregory, CEO of Alterra Mountain Company. “While we have decided to refocus our overall business efforts elsewhere, we’re certain that Outrigger will continue to manage the property with the care and attention it deserves.” 

Outrigger knows Hawaii – born in the islands 70 years ago, the company has spent its lifetime sharing the spirit of aloha that is synonymous with its brand. For decades, Hawaii Vacation Condos by Outrigger has been a leading vacation rental management company. Honua Kai Resort & Spa is now the largest Maui property in this portfolio and it will be marketed alongside Outrigger’s hotels and resorts through its extensive global sales and marketing network.

Nestled between the majestic West Maui Mountains and the deep-blue waters of the Pacific Ocean –
Honua Kai, which can be translated from the Hawaiian language to Honua (land) and Kai (sea), brings together a traditional Hawaii vacation experience with a unique sense of place.

Its luxury suites are fully equipped with top-of-the-line gourmet kitchens, complete with Bosch appliances, as well as large lanais and in-room washer and dryers. Resort guests can also enjoy the two on-site restaurants, Duke’s Beach House and `Aina Gourmet Market Café, as well as the rejuvenating Ho`ola Spa.

Learn more about the property and book a stay at Honua Kai Resort & Spa by visiting www.outrigger.com/honuakai. 

ABOUT OUTRIGGER HOTELS AND RESORTS

For more than 70 years, Outrigger Hotels and Resorts has charted a journey of discovery – expanding from Hawaii to premier resort destinations in Fiji, Thailand, Guam, Mauritius and the Maldives. The privately held hospitality company currently operates and/or has in development 37 properties with approximately 6,500 rooms – inviting guests to ‘Escape Ordinary’ with authentic Signature Experiences and the Outrigger DISCOVERY loyalty program. Outrigger’s multi-branded portfolio includes Outrigger® Resorts, OHANA Hotels by Outrigger® and Hawaii Vacation Condos by Outrigger® while also managing select properties from top international hotel brands including Embassy Suites®, Best Western®, Wyndham Vacation Ownership® and Hilton Grand VacationsTM. Find out more at Outrigger.com or visit @OutriggerResorts on Facebook, Instagram and Twitter

ABOUT HONUA KAI RESORT & SPA

Honua Kai Resort & Spa offers a uniquely contemporary Maui experience. Located on pristine Ka`anapali Beach, the resort is designed as two U-shaped buildings with ocean and mountain views, lush landscaping and expansive open spaces. This openness is mirrored in each of the 628 guest suites (studio, one-, two-, and three-bedroom) with professionally equipped kitchens, spacious and homelike floor plans and luxury resort services. An imaginative aqua network of pools, hot tubs, natural pond bridges, waterslide, waterfalls and fountains allows for privacy and play. The Hokulani building houses 318 guest suites, `Aina Gourmet Market, pool and concierge desk. The Konea building has 310 guest suites, fitness center and two pools. Duke’s Beach House is located oceanfront, and the pool & beach activities operate poolside.



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Hotelier Indonesia


MANDARIN ORIENTAL, CANOUAN MAKES ITS DEBUT IN THE CARIBBEAN


Hong Kong, 30 July 2018 – Mandarin Oriental, Canouan brings the Group’s renowned levels of service to the Caribbean for the first time. Located in St. Vincent and The Grenadines, the resort sits on an immaculate stretch of Godahl Beach that is protected by the Caribbean’s largest natural living coral reef, offering guests an idyllic island escape.

“Our debut in the Caribbean is an exciting opportunity to introduce Mandarin Oriental’s gracious hospitality to this beautiful part of the world,” stated Jan Goessing, Executive Vice President, Operations Director, The Americas. “Mandarin Oriental, Canouan is a showcase of the best of what our brand represents, from the resort’s residential inspired décor to world-class spa facilities and exciting culinary offerings.”

In celebration of Mandarin Oriental, Canouan’s debut, the following promotions have been created to showcase the resort’s exceptional level of luxury hospitality.

Land & Sea in Luxury

Enjoy four decadent nights at the resort and after decompressing, take to the sea on a private yacht for seven nights of island-hopping. Churchill Yacht Partners, a charter company renowned for its exceptional service and exclusive collection of luxury mega yachts, provide fully-crewed vessels including the 130’ Westport motor yacht named Far Niente, the 99’ Pura Vida Moonen motor yacht, and the 116’ Holland Jachtbouw sailing sloop, Whisper.

Itineraries are fully customized and include visits to a selection of islands such as Bequia, Mustique, the Tobago Cays, Mayreau, Petit St. Vincent and Grenada.

For reservations, visit the website offers page at https://www.mandarinoriental.com/canouan/pink-sand-beach/luxury-hotel/offers for more details.

Jet Away & Play - Private Jet Flights and Seven Nights Villa or Suite accommodation

Jet Away & Play makes getting there half the fun. Enjoy the luxury and convenience of a private jet flight to Canouan with Air Charter Service (ACS), the world’s largest global aircraft charter company.

The Jet Away & Play offer includes:

  • Round-trip private jet flights with Air Charter Service (ACS) 
  • Seven nights in either a suite or villa with extraordinary ocean views 
  • Complimentary WiFi, Pirates Kids’ Club access, watersports, fitness activities and daily honour bar 
Jet Away & Play experiences are bespoke. For reservations, visit the website offers page at https://www.mandarinoriental.com/canouan/pink-sand-beach/luxury-hotel/offers for more details.

About Mandarin Oriental, Canouan

Located in St. Vincent & The Grenadines, Mandarin Oriental, Canouan is Mandarin Oriental’s first Caribbean resort and a hidden gem waiting to be discovered. The resort elegantly blends colonial and chic contemporary styles among its lavish suites and stylishly sophisticated villas. Mindfully built with impeccable attention to detail, the resort features a selection of restaurants that serve a variety of international culinary delights in beautifully appointed settings. The Spa at Mandarin Oriental, Canouan indulges guests with stunning sea-views in en suite, hillside treatment palapas and therapists meticulously trained to relax, sooth and decompress. Canouan Island’s immaculate beaches, championship 18-hole, Fazio-designed golf course and luxury super-yacht marina provide a wide range of activities to be enjoyed with Mandarin Oriental’s legendary service and warm welcoming smiles that bring a new level of hospitality to the Caribbean.

About Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 31 hotels and eight residences in 21 countries and territories, with each property reflecting the Group’s oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development. Mandarin Oriental is a member of the Jardine Matheson Group.




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Hotelier Indonesia


Mövenpick Resort & Spa Jimbaran Bali to Host Special Musical Dinner Ahead of Ubud Village Jazz Festival 2018


Pre-festival event to feature performances from a series of leading jazz musicians, accompanied by a
sumptous barbecue buffet at the Anarasa Restaurant.

Bali, Indonesia, 25 July 2018 – The Ubud Village Jazz Festival returns to Bali this August and ahead of this highly anticipated event, Mövenpick Resort & Spa Jimbaran Bali will be hosting a special prelude dinner featuring exclusive musical performances.

Mövenpick Resort & Spa Jimbaran Bali is a platinum sponsor of the Ubud Village Jazz Festival, which gathers some of the genre’s most celebrated musicians and up-and-coming acts for two days of performances, set against the beautiful backdrop of Bali’s cultural capital. This year’s event will take place from 10-11 August 2018

In the build-up to this annual musical extravaganza, guests can experience some of the festival’s top acts, accompanied by sensational cuisine in a sublime tropical setting at Anarasa, the resort’s exquisite urban marketplace restaurant.

On the evening of Wednesday 8 August 2018, M Ade Irawan’s jazz collective, The Good Fellas, will perform at this exclusive warm-up event. Blind since birth, M Ade Irawan is a self-taught pianist and composer who has performed solo recitals at major venues such as the Sydney Opera House. This performance will feature jazz legends including Dutch trumpeter Gerard Kleijn, saxophonists Kuba Skowronski, Pramono Abdi and Norman King, drummer Piergiorgio Marchesini, and the Panji Baskoro Trio.

Also performing at Mövenpick’s warm-up dinner will be Australian vocalist and pianist Emilia Schnall, who is famous for being ‘Sugar Mama’ in her band, The Mamas. A multi-award-winning artist, Emilia has performed alongside the likes of Kate Ceberano and Ari Hoenig.

Guests will be able to enjoy this celebration of jazz with a bountiful Latino Jazz Barbecue buffet featuring succulent local seafood and other delicious dishes, to be enjoyed either in the stylish restaurant or on the moonlit outdoor terrace. Commencing at 6.30pm on 8 August, this unique dining experience is priced at just IDR 500,000++ per person.

“At Mövenpick Resort & Spa Jimbaran Bali, our mission is to combine world-class hospitality with cultural authenticity. We are proud to support events such as the Ubud Village Jazz Festival, which showcase Bali’s creativity and diversity. Our pre-event dinner will allow guests to enjoy some of the jazz scene’s leading lights in an elegant yet casual ambience. Following the success of 2017’s inaugural dinner, we look forward to hosting another wonderful occasion this year,” commented Horst Walther-Jones, General Manager, Mövenpick Resort & Spa Jimbaran Bali. 

Launched in 2013, the Ubud Village Jazz Festival is an intimate musical event that features approximately 100 musicians playing 20 performances on three stages over the course of two days. Acts span a wide variety of jazz forms, including international acts, Indonesian artists and up-and-coming talents. The event is accompanied by a food festival. Financed through sponsorships, advertising and tickets sales, the festival has brought significant benefits to the local community since its foundation. This year’s event is expected to attract approximately 5,000 people, giving Ubud a welcome economic boost.

For more information and to reserve your place at the pre-festival barbecue dinner, please contact +62 3614725777 or email [email protected]

About Mövenpick Resort & Spa Jimbaran Bali
Designed as a family lifestyle resort, Mövenpick Resort & Spa Jimbaran Bali features 297 elegantly furnished rooms and suites and invites guests to immerse themselves in Bali’s laidback island lifestyle, vibrant culinary scene and rejuvenating wellness offerings just 100 metres from Jimbaran Beach. Along with five different dining venues offering a varied selection of cuisines, the resort also boasts an exotic pool with swim-up hammocks, pirate-themed Meera Kids Club, invigorating Arkipela Spa and the connected Samasta Lifestyle Village for additional shopping, wining and dining. Mövenpick Resort& Spa Jimbaran Bali and Samasta Lifestyle Village are owned by respected Indonesian developer, PT SummareconAgungTbk. For more information, please visitwww.movenpick.com/jimbaran-bali.

About Mövenpick Hotels & Resorts:
Mövenpick Hotels & Resorts is a modern, international upscale hotel management firm with a “we make moments” business philosophy, recognising that small gestures make a big difference to its guests, business partners and its workforce of more than 16,000 team members. The company manages more than 82 hotels, resorts and Nile cruisers across Africa, Asia, Europe and the Middle East and is on track to meet its target of operating 125 properties by 2020. Headquartered in Baar, Switzerland, Mövenpick Hotels & Resorts’ values reflect its Swiss roots and rich culinary heritage and it is passionate about delivering gastronomic excellence and intuitive service – all with a personal touch. Committed to sustainable practices and caring for local communities in the destinations where it operates, Mövenpick is the most Green Globe certified hotel company in the world. For more information, please visit www.movenpick.com.



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