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Hotelier Indonesia

Hilton Achieves Landmark Performance in Asia PacificOver 40 hotels opened in 2017 as 30,000 new rooms signed and Hilton looks toward another milestone year of innovation under new leadership

SINGAPORE – Jan. 29, 2018 – In 2017 Hilton (NYSE: HLT) achieved landmark growth and expansion in Asia Pacific, while introducing industry leading guest innovations and being recognized as as one of Asia’s best multinational workplaces. Having recently appointed Alan Watts as its new Executive Vice President & President, Asia Pacific and Qian Jin as the first Area President for Greater China & Mongolia, the company is looking ahead to an even bigger year in 2018.

The year marked extensive expansion in the region with the opening of more than 40 hotels, including the 100th hotel in China and the 200th hotel in Asia Pacific, plus the introduction of the Curio Collection by Hilton brand in China and Australia.

The company’s strong workplace culture, which includes the launch last year of [email protected], was rewarded by Great Place to Work awards in key countries and Asia-wide. Meanwhile, having welcomed more than 10 million guests throughout the year, 2017 saw the roll-out of the revolutionary Digital Key, continuing the company’s legacy of guest innovation in the industry.

“It was an amazing year of further growth for Hilton in Asia Pacific in 2017, coupled with recognition of our position as a market leading employer and the most innovative in our industry,” said Watts. “Travel and tourism continues its rise to become a leading employer and contributor to Asia’s economy and we are at the forefront of a trend that will see us create hundreds of thousands of jobs across the region in future years.”
“Having recently joined the company on the back of such impressive results, I have great confidence that 2018 will propel us to an even higher level, as we begin the countdown to Hilton’s 100th Anniversary in 2019,” he continued.

APAC Growth HighlightsExpanded Hilton’s footprint throughout the region with more than 40 hotel openings, driving strong growth across the portfolio of 14 brands, including the launch of Conrad Osaka, Hilton Garden Inn Singapore Serangoon and Hilton Mandalay.
Opened the 100th hotel in China, Hilton Quanzhou Riverside, and the 200th hotel in Asia Pacific, Waldorf Astoria Chengdu.

With 220 hotels in operation by year-end and 415 hotels in the pipeline, Hilton is one of the fastest-growing global hospitality companies in Asia Pacific, with nearly one quarter of rooms under construction carrying a Hilton flag.

Signed 164 deals, spanning 30,000 rooms, with highlights including the first Canopy by Hilton in the region, a landmark portfolio deal comprising six hotels in Sri Lanka, four significant approvals in Vietnam and more than 100 deals in China including the company’s return to Taiwan with Hilton Taipei.

Customer InnovationsFollowing an enhancement of Hilton Honors benefits, Hilton now has eight million Hilton Honors members in Asia Pacific.

Introduced Digital Key to Singapore, China and Japan.

Rolled out Meet with Purpose across hotels in Asia Pacific, to offer meeting and event clients a mindful, sustainable and well-balanced meeting experience.
World’s Best WorkplaceMore than 48,000 Team Members in Asia Pacific across Hilton’s corporate offices and portfolio of owned/leased, managed and franchised hotels.
Recognised as one of Asia’s Best Multinational Workplaces by Great Place to Work, building on wins in Australia, India, Sri Lanka and China.

Celebrated the first graduates of the Hilton Vocational Training Center, who gained fulltime employment with Hilton in the developing market of Myanmar.

Continued to create opportunities with a focus on diversity and inclusion through Women in Leadership programs.

Rolled out [email protected], an employee value proposition that enables Team Members to grow and flourish in Body, Mind and Spirit. Hilton has worked with the experts at Thrive Global, to create the benefits and programs that matter most to Team Members.
Released the 2017 Global Youth Wellbeing Index, in partnership with International Youth Foundation, at the United Nations Youth Assembly. The Global Youth Wellbeing Index is designed to facilitate global action, elevating youth needs and opportunities while encouraging young people’s participation on national and global agendas.

Partnered with the China Foundation for Poverty Alleviation to support 60 youth-led charity societies in universities across China to impact their local communities.

Strengthened communities through Global Week of Service and disaster relief efforts, including the response to the earthquake in Jiuzhaigou, China.

Eliminated the use of plastic bottles at all meetings, events, gyms and spas in all Hilton hotels in China, preventing 13 million plastic bottles of waste annually.

In 2018, Hilton is set to continue its rapid expansion, including the opening of Waldorf Astoria Bangkok, marking the luxury brand’s arrival in South East Asia. Already this year the company has opened its second luxury property in India, Conrad Bengaluru. Having enhanced its leadership team in China in 2017, the company has also recently appointed Navjit Ahluwalia as Senior Vice President and Country Head, India.

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising more than 5,200 properties with more than 856,000 rooms in 105 countries and territories. Hilton is dedicated to fulfilling its mission to be the world’s most hospitable company by delivering exceptional experiences – every hotel, every guest, every time.

The company's portfolio includes Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations.

The company also manages an award-winning customer loyalty program, Hilton Honors. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose exactly how many Points to combine with money, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi.

#hotelier #hotelierindo #indonesia #hotelierindonesia #hotnews #hotelnews #hospitality #breakingnews

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Hotelier Indonesia

Paris, July 27, 2017

A good Internet connection + my bed + me, myself & I = could this be the equation for the perfect 2017 vacation? July and August are two long-awaited months that signal the arrival of the long summer break and usually a time when you want to be close to family and friends or, in contrast, meet new people.

This summer is doing its vacation homework, assisted by the research institute GFK*, and is trying to find out who your ideal travel companion would be...
Is it necessarily the one we immediately think of? The results aren’t always as expected, depending on age and country of origin…

What if the ideal travel companion was simply the one that enabled us to stay connected with others?

A good, free internet connection is what 47% of people surveyed chose as what they missed the most when far from home! This is especially true in the 18-24 age bracket, with 54%, vs. 40% of people aged 50 to 65.

Preferred travel companions obviously remain spouses, children and friends. But 19% of travelers nevertheless consider their favorite travel companion to be none other than themselves! For example, 25% of Germans, Americans and Indians surveyed said they prefer to go away on their own. Me, my Internet connection and nothing else? Once again, the generation gap is significant with a higher number of young travelers aged 18 to 24 preferring to enjoy their own company when away.
Meanwhile, colleagues and bosses only found favor with Chinese travelers, 40 and 48% of which were open to going on vacation with their boss or colleagues respectively.

Last but not least, 38% of respondents also said that their bed and pillows are what they miss the most when they’re away, which was almost as many as those who said they missed friends and family the most (40%).

You will find details of these key figures in the graphics attached to this email.

*Online study conducted by, assisted by the research institute © GfK 2017 with 5,939 men and women aged between 18 and 65 who have spent at least one night in a paying establishment (hotel, guesthouse, Bed & Breakfast, etc.) over the past 12 months. Study conducted between April 27 and May 11, 2017 in France, the UK, Germany, USA, UAE, Argentina, Brazil, China, India and Australia).

The AccorHotels Group is a global leader in travel and lifestyle, and a pioneer in digital technology, offering unique experiences in more than 4,100 hotels, resorts and residences, and in more than 3,000 outstanding private residences worldwide. With its dual expertise as an investor and operator, through its HotelInvest and HotelServices divisions, AccorHotels operates in 95 countries. Its portfolio includes internationally renowned luxury brands such as Raffles, Sofitel Legend, SO Sofitel, Sofitel, Fairmont, onefinestay, MGallery by Sofitel, Pullman and Swissôtel, the mid-range boutique hotel brands 25hours, Novotel, Mercure, Mama Shelter and Adagio, and very popular budget brands such as JO&JOE, ibis, ibis Styles and ibis budget, as well as the regional brands Grand Mercure, The Sebel and hotelF1. AccorHotels provides innovative services to travelers, throughout their entire journey, notably through the recent acquisition of John Paul, the leading concierge service worldwide.
Boasting an unrivalled range of brands and a rich history dating back some five decades, AccorHotels has a global team of more than 250,000 committed women and men investing all their energy into making “Feel Welcome” resonate as the finest hotel promise. Guests have access to one of the world’s most attractive hotel loyalty programs - Le Club AccorHotels. 
AccorHotels plays an active role in the local communities where it operates and is actively involved in promoting sustainable development and solidarity through PLANET 21, a comprehensive program bringing together employees, clients and partners in order to ensure sustainable growth.
Accor SA shares are listed on the Euronext Paris stock exchange (ISIN: FR0000120404) and traded in the United States on the OTC market (Ticker: ACRFY).

For further information or to make a reservation, please visit or or join and follow us on Twitter and Facebook.

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Hotelier Indonesia Strong growth in 2016 earnings with increased market share and international reach

Revenue up 0.9% to €5,631 million (+2.2% LFL)
EBIT up 4.6% to €696 million (+3.8% LFL)
Net profit up 8.1% to €266 million

Paris – February 22, 2017 .Sébastien Bazin, Chairman and Chief Executive Officer of AccorHotels, said: AccorHotels has posted an excellent performance for 2016 in a challenging environment, in particular with record levels of EBIT and numbers of hotel rooms opened. Thanks to the efforts made by our teams around the world, we have implemented strong operational levers, which enabled growth in earnings to outpace that in revenue.

We have ventured out to conquer new markets and offer new services thereby consolidating our leadership position and opening up new horizons for our clients. Carrying out our project to turn HotelInvest into a subsidiary in 2017 will give us significant headroom to seize the numerous opportunities provided by the rapid transformation of our industry."

Significant events and strategic transactions in 2016
  • Robust growth in most of the Group's key markets
  • Record development, with 81,042 rooms (347 hotels), of which 89% under management contracts (including 117 hotels and 43,481 rooms via Fairmont Raffles Hotels International) and franchise agreements
  • Acquisition of the Fairmont Raffles Hotels International Group, with 98% support at the Shareholders’ Meeting of July 12, 2016
  • Acquisition of 100% of onefinestay, world leader in luxury serviced home rentals, and 79% of John Paul, world leader in concierge services

  • Continued rotation of assets, with 148 hotels, of which:
    • 85 hotels in Europe transferred to Grape Hospitality
    • 12 hotels in China transferred to Huazhu
  • Launch of the Booster project to turn HotelInvest into a subsidiary and sell a majority of its capital
  • Agreement with a subsidiary of the Abu Dhabi Investment Authority (ADIA) to restructure a portfolio of 31 hotels (4,097 rooms) in Australia

  • Recruitment of 2,200 independent hotels, of which 1,800 integrated into the marketplace
  • Announcement of a strategic partnership with 25Hours Hotels
  • Announcement of a strategic partnership with Banyan Tree
  • Creation of the JO&JOE lifestyle brand
  • Continued deployment of the five-year digital plan (€173 million committed out of €250 million since 2014)

Luxury private rentals
  • Acquisition of onefinestay, the world leader in luxury serviced home rentals, of 49% of Squarebreak and of 28% of Oasis Collections
  • In February 2017, start of exclusive negotiations with Travel Keys to create the world leader in the rental of luxury private villas

2016 results

On July 12, 2016, AccorHotels announced its intention to dispose of its real estate operations, united within HotelInvest, at the end of first-half 2017.

In accordance with IFRS 5, assets held for sale have been placed in a separate item on the balance sheet, in the income statement and in cash-flow statement.

However, to facilitate comparison with the previous year and the objectives announced by the Group, all comments in this press release regarding business trends and profitability are formulated on the basis of consolidated figures before separation of these operations in the income statement. The tables in the appendix show the reconciliation between the consolidated financial statements and the figures provided before application of IFRS 5.

Sustained revenue growth

Consolidated 2016 revenue amounted to €5,631 million, up 2.2% from 2015 at constant scope of consolidation and exchange rates (like-for-like), and up 0.9% as reported. The increase resulted from healthy business levels in most of the Group’s key markets: Asia-Pacific (+5.5%), Americas (+4.7%), Northern, Central and Eastern Europe (NCEE: +4.1%), and Mediterranean, Middle East and Africa
(MMEA: +3.8%).
  • Growth in the Asia-Pacific region was led by the development over the past three years of 252 hotels operated under franchise agreements or management contracts and by RevPAR growth of 4.9% in 2016.
  • Despite a challenging business environment in Brazil (-2.4%), the Americas reported an improved performance, driven notably by RevPAR growth of 17.6% in Mexico.
  • Eastern Europe, the United Kingdom and Germany were the main business drivers in Northern, Central and Eastern Europe, posting revenue growth of 7.6%, 4.3% and 3.7% respectively for the year.
Revenue was down 2.8% in France in 2016. Business was very challenging in Paris (RevPAR: -13.2%), where demand was affected by recent events, while hotels outside the capital put in a solid performance for the year (RevPAR: +4.2%).

Revenue by business and region in 2016

Reported revenue for the period reflected the following factors:
  • Development, which added €418 million to revenue and 7.5% to growth, with 81,042 additional rooms (347 hotels), of which 89% under management contracts or franchise agreements. At December 31, 2016, the HotelServices portfolio comprised 4,144 hotels and 583,161 rooms, of which 31% under franchise agreements and 69% under management contracts, including the HotelInvest portfolio.
  • Disposals, which reduced revenue by €355 million and growth by 6.4%.
  • Currency effects, which had a negative impact of €136 million (-2.4%), resulting mainly from declines in the British pound (€72 million), the Argentine peso (€16 million), the Brazilian real (€12 million) and the Egyptian pound (€8 million).

(2) Earnings before interest, taxes, depreciation, amortization and rental expense. Solid improvement in EBIT

Consolidated EBITDA amounted to €1,037 million in 2016, representing year-on-year increases of 4.0% like-for-like and 5.2% as reported. Up slightly at constant exchange rates, EBITDA margin increased 0.7 points to 18.4%.

EBIT totaled €696 million in 2016, compared with €665 million in 2015, an increase of 4.5% as reported and 3.8% like-for-like, thanks to a solid fourth quarter marked by some improvements in France. EBIT margin rose sharply to 12.4%, an increase of 0.5 points on a reported basis compared with 2015

(0.2 points on a like-for-like basis), thanks to tight control of operating costs.

AccorHotels recorded healthy EBIT growth in most of its markets, with a growing contribution from the MMEA and Asia-Pacific regions, and less reliance on France.

The Asia-Pacific region performed particularly well, with a like-for-like increase of 32%, reflecting strong demand in Southeast Asia and very active development over the past three years.

The MMEA region delivered like-for-like growth of 13%, driven by the continuation of a strong recovery in the Iberian Peninsula (+201%).

The NCEE region, which represents 55% of 2016 Group EBIT, posted an increase of 9% thanks to solid business levels in key markets Germany and the United Kingdom.

The decline in EBIT continued in France (-13%), notably following events in Paris and Nice.

Performances in the Americas were dampened by Brazil, which is still plagued by major economic difficulties despite the beneficial impact of the Olympic Games.


HotelServices' business volume was up 20% on a like-for-like basis following the acquisition of the FRHI Group, which generated gross volume of €1.9 billion in the second half of the year.

HotelServices’ EBITDA rose to €450 million.

This trend reflects, in particular, commitments related to the pursuit of the
digital roadmap and transactions carried out in new businesses. As a result,
HotelServices recorded EBIT of €393 million, an increase of 4.6% like-for-like.
The EBIT margin narrowed by 1.8 points to 25.0%.


HotelInvest’s EBITDAR improved by 0.3% like-for-like to €1,376 million.

Despite a complex business environment, HotelInvest posted record EBIT of €385 million, a sharp 3.9% increase like-for-like. This result means that the EBIT margin has doubled in the space of three years, from 4.1% in 2013 to 8.3% in 2016 (up 0.5 points compared with 2015). The increase is attributable to sustained hotel business, notably in the United Kingdom and Germany, and to HotelInvest's transformation.

In 2016, 148 hotels were restructured, of which 96 leased hotels and 52 owned hotels. The Group sold 85 hotels to Eurazeo in Europe as part of the creation of Grape Hospitality, and secured the restructuring of a portfolio of 31 hotels (4,097 rooms) in Australia with a subsidiary of the Abu Dhabi Investment Authority (ADIA).

These transactions had the effect of reducing adjusted net debt by €320 million.

Gross asset value

HotelInvest’s gross asset value was €7.6 billion at December 31, 2016, versus €6.9 billion at December 31, 2015, driven by acquisitions and development in the amount of €0.6 billion. HotelInvest’s gross asset value has increased by nearly 70% since the end of 2013.

On January 16, 2017, the Group announced that the gross asset value of the Booster portfolio was €6.6 billion at December 31, 2016.

Record recurring cash flow and a solid financial position

In the year ended December 31, 2016, funds from operations amounted to €868 million, versus €816 million in 2015. Recurring development expenditure amounted to €245 million in 2016, while renovation and maintenance expenditure came to €297 million, versus €269 million in 2015.

The Group’s recurring cash flow amounted to €326 million, versus €341 million in 2015, due to strong business levels (+€48 million) and an €87 million increase in development expenditures.

Consolidated net debt totaled €1,488 million at December 31, 2016, an increase of €1,682 million year-on-year, resulting mainly from the acquisitions of FRHI, onefinestay and John Paul.

At December 31, 2016, the cost of the Group’s debt was at a record low of 2.85%, versus 2.89% at December 31, 2015. In January 2017, AccorHotels issued a €600 million 7-year bond with a coupon of 1.25%, thereby further lowering the cost of the Group’s debt to 2.57%.

AccorHotels also has an unused €1.8 billion confirmed long-term line of credit.


Operating profit before non-recurring items, net of tax amounted to €469 million, representing earnings per share of €1.81. Based on these earnings, AccorHotels will submit for the approval of shareholders the payment of a dividend of €1.05 per share at the May 5, 2017 Annual Shareholders' Meeting, with payment 100% in cash or 100% in shares at a discount of 5%.

* * *

Events during second-half 2016

On July 1, 2016, AccorHotels announced the sale of a portfolio of 85 hotels to Grape Hospitality, a European hotel platform 70% owned by Eurazeo and 30% by AccorHotels, for €504 million. The portfolio consists of 1 Pullman, 19 Novotel, 13 Mercure, 35 ibis, 3 ibis Styles and 14 ibis budget hotels, all of which will continue to be operated under franchise contracts and will benefit from an
ambitious renovation program over the coming months.

On July 12, 2016, AccorHotels finalized the acquisition of the Fairmont Raffles Hotels International Group. This acquisition positions AccorHotels as a leading player in the global luxury hotel market, giving it 156 facilities of the highest quality, 39 of which are under development, and providing the Group with solid expertise in luxury hotel management and marketing, and a substantial footprint in the North American market. A global luxury/upscale division has been created within AccorHotels, and Chris Cahill — a specialist in luxury hospitality who spent part of his career heading up Operations at FRHI — has been appointed to its helm. 

The deal resulted in an investment by the Qatar Investment Authority and Kingdom Holding Company of Saudi Arabia funds, and the allocation of seats on the AccorHotels Board of Directors to three of their representatives, as well as three independent directors.

On July 12, 2016, AccorHotels announced plans to turn HotelInvest into a subsidiary, with the aim of strengthening its financial resources in order to accelerate its growth, while also providing a legal structure that will ultimately enable third-party investors to hold the majority of HotelInvest’s capital.
AccorHotels will use the additional financial leeway to develop its two business lines and seize new growth opportunities, thereby maximizing the Group’s overall value.

On September 27, 2016, AccorHotels launched its new JO&JOE brand with the aim of revolutionizing the traditional codes of hospitality by blending the best aspects of private renting, youth hostels and hotels. Its objective is to offer its guests a completely revisited and disruptive experience in terms of design, food & beverage, service and customer experience. A total of 50 venues in destinations popular with Millennials are to open mid-term.

On November 7, 2016, AccorHotels and 25hours Hotels sealed a strategic partnership to create the conditions for global development for the brand. AccorHotels is to acquire 30% of 25hours and will be able to exercise a call option on up to 100% of the Company’s stock over the next few years.

On November 16, 2016, AccorHotels acquired 79% of John Paul for US$120 million. World leader in concierge services, John Paul today has more than 1,000 concierges with experience built in the most prestigious luxury hotels, available 24/7 to cater to their customers’ every request anywhere
around the world. John Paul’s global network of more than 50,000 partners and its powerful CRM software will allow AccorHotels to provide an even broader choice of services to treat all travelers to the best experience before, during and after their stays.

On December 7, 2016, AccorHotels and Banyan Tree Holdings announced the signing of an agreement for a long-term partnership. AccorHotels will invest an initial sum of SDG 24 million (around €16 million) in Singapore-based Banyan Tree. The two parties undertake to co-develop and manage Banyan Tree hotels around the world. Banyan Tree will also have access to the AccorHotels booking and sales platform and its loyalty program, Le Club AccorHotels.

On December 21, 2016, AccorHotels announced the signing of an agreement with a wholly owned subsidiary of the Abu Dhabi Investment Authority (ADIA) to restructure a portfolio of 31 hotels (4,097 rooms) in Australia.

  • AccorHotels is to convert 15 triple-net leases into 50-year management agreements and extend the management terms of an additional hotel to 50 years (i.e. a total of 16 hotels);
  • AccorHotels (HotelInvest) will acquire the real estate of the remaining 15 ibis and ibis Budget branded properties for around AUD$200 million (€137 million).

Subsequent events

On January 18, 2017, Accor successfully placed €600 million in seven-year bonds with a coupon of 1.25%. This allowed AccorHotels to take advantage of favorable conditions in the credit market to optimize its financing costs and extend the average maturity of its debt.

On February 5, AccorHotels announced that it had begun exclusive negotiations for the acquisition of 100% of Travel Keys, one of the world’s leading players in the luxury private rental market, with a collection of over 5,000 luxury villas spread across more than 100 destinations in the Caribbean, Mexico, Hawaii, the United States, Europe, Asia and Africa. The combination of Travel Keys with
onefinestay and Squarebreak will provide AccorHotels with a unique, carefully selected addresses in the luxury private rental market, in both vacation and urban settings.

Upcoming events in 2017

April 20, 2017: Publication of first-quarter 2017 revenue

Other information

The Board of Directors met on February 21, 2017 and approved the financial statements for the year ended December 31, 2016. The consolidated financial statements have been audited and the Auditors' report is being issued. The consolidated financial statements and notes related to this press release are
available from the website.

For more information and reservations visit or

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Hotelier Indonesia

When is a boutique hotel not a boutique hotel?

Here’s a puzzle for you: when is a boutique hotel not a boutique hotel? The answer is when it’s a large hotel chain in disguise. From Marriott’s Edition urban hangouts to the trendy Sofitel So sunspots, ‘boutiquey’ offerings from heavyweight brands are multiplying across the world, as these large companies attempt to appropriate some of the respect that has been rightly earned by true boutique hotels through their independent approach.

To an untrained eye, the difference may be hard to spot – devoid of obvious branding, quirkily decorated and knowingly low-key, these ‘fauxtique’ hotels aim for the same demographic as the true independents. But there are benefits to staying in a true boutique hotel that cannot be faked. The financial independence that comes from being a small company brings with it other freedoms. With no need to get permission from head office for its actions, a boutique hotel can be continually shaped and molded to fit the preferences of its customers and management. The result is a truly bespoke experience that is as much a human relationship as a transaction.

Small hotels also often provide more of an authentically local experience than large chains can ever hope to bring, even with folders full of expensive research under their arms. Because a local hotelier has a lifetime’s worth of local knowledge, connections and cultural savvy that all add up to exactly the kind of experience holidaymakers hold in high regard.

So then, as true boutique hoteliers, how do we promote this advantage that we have over these financially powerful rivals? The best way we can advertise our independent credentials is by being certified through an internationally recognized association of boutique hoteliers that sorts the true independents from the mega-brands-in-disguise.
This is where the value of a body like the Boutique & Lifestyle Lodging Association really comes to the fore. By assembling together an elite group of pioneers and independent spirits of the hotel world, we present an international mark of quality that can be recognized and relied upon the world over.

We will, as a gesture of good will, list the true independently owned boutique properties of specific big-chain boutique brands in the new BLLA booking site launching 2nd quarter,, without a booking link however.

Independence and individuality are central to the boutique hotel ethos and, although these can apparently be faked, no one can do it better than us. It’s time to show the world what we do best!

Frances Kiradjian

Founder & Chair, BLLA
Become a member of BLLA
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Hotelier Indonesia

nSight for IDeaS™ to Help Indonesian Hoteliers Drive More Profitable Bookings

First-to-market revenue management solution provides exclusive access to travel intelligence and online demand data to give hoteliers an unseen competitive advantage

Jakarta – February, 2017 – IDeaS Revenue Solutions and nSight Travel Intelligence have teamed up to offer Indonesian hoteliers a new experience in revenue management that allows managers to “futurecast” inventory demand based on a rich set of data points never before available on a single technology platform.

With access to both nSight’s predictive consumer shopping intelligence data and IDeaS’ advanced revenue management solutions, Indonesian hoteliers can now have exclusive access to the most advanced demand-intelligence solution on the market to increase bookings and drive better revenue.

Hoteliers have previously been limited to high-level booking data and lost business data for only when building demand forecasts. With nSight for IDeaS, hoteliers now have access to aggregated data from more than five thousand online travel sites, giving them much deeper and more cohesive insights on consumer behavior across all relevant online and offline booking channels.

“The ability to integrate never-before-accessible information – such as relationships between intent to book and pricing – will elevate a hotel’s demand forecast and ultimately its revenue opportunities,” said Sanjay Nagalia, chief operating officer for IDeaS.

“Our partnership with nSight is the first solution to truly bridge two profit-focused functions. By bringing revenue management and marketing closer together, we’re giving our clients an exclusive advantage over the competition.”

Rich, Real-Time Data Drives Revenue

nSight for IDeaS goes beyond traditional data sources like regrets and denials data. Instead it utilizes real-time, relevant and forward-looking demand intelligence from online travel agents and travel websites to provide powerful data that can be used to more accurately apply profit-generating pricing strategies.

“The sheer amount of data available can be overwhelming and ‘big data’ has become code for ‘lots of work’. We are changing all that with nSight for IDeaS,” said Rich Maradik, founder and CEO for nSight. “

The simplicity in which hoteliers can now access and leverage large volumes of data is something the market has never seen before. By combining data from the hotel’s RMS with predictive data, and offering it through an intuitive dashboard, we help revenue and marketing teams simplify and focus on proven revenue-generating priorities.

The information hotels can leverage using nSight for IDeaS can offer a distinct competitive advantage for pricing rooms, personalizing marketing efforts and aligning the overall consumer experience across channels. It effectively narrows the disconnect between revenue management and marketing teams by delivering insights relevant to both functions.

nSight for IDeaS enables the two disciplines to collaborate with confidence, more accurately understand guests, and better target and track marketing campaigns. These well-aligned goals, in turn, allow hotels to maximize direct bookings and drive profitability.

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In 2015, Horwath HTL recorded a total of 335 hotels and more than 40,000 rooms in operation ranging from luxury to economy. It is understood that a further 12 hotels opened in the first 9 months of 2016 or an additional 1,600 rooms. Within our database another 74 hotels are expected to open between 2017 and 2020 representing a 20% increase over current hotel stock. Our figures are believed to be conservative with other secondary sources indicating inventory increases of around 25%.

Rumored/Under Development to 2020

West Bali (Kuta, Tuban, Legian, Seminyak, Canggu, Tanah Lot and Tabanan) remain the preferred development spot with around 50% of the total new supply expected within these areas. 

Inventory in Central Bali is expected to increase by around 24% by 2020 adding more pressure to a weakening Ubud market performance. Ubud is transforming from an area known for its luxury and tranquillity into a busy yoga, healthy living, food & beverage entertainment zone with accommodations matching every price point and an access road that is well past its prime. As new midscale properties open in Ubud we expect that the areas average rate will continue to adjust to its new dynamic. We have no new developments on file for North Bali although the rumoured new airport development near Singaraja will likely change this should it come to fruition.

Pipeline to 2020 by Location

The 2017 to 2020 pipeline is dominated by 3 star products representing about 38% of total new supply and more than 5,600 rooms across Bali. Less investment cost with a typically faster return period appear the safest option for investors at the moment. Shifting market dynamics should play well for this segment although the existing plethora of options and very low rates should raise concerns about the potential returns for this segment.

Pipeline to 2020 by Star Rating

The last word… 

As mentioned above, a 2016 survey conducted by Bank Indonesia (BI) shows that the average daily spend of tourists fell a disturbing 34% from USD 190 to USD 126 between 2014 and 2015. On top of that, average length of stay over the same period also dropped 6% from 8.19 days to 7.66 days per stay. The same survey shows that among the top 5 Bali source markets, Australia is the highest spender (almost 4 times higher than China) with typically much longer ALOS. In other words, 1 Australian tourist spends the same per day as 4 Chinese tourists.

When the government focuses on increasing the number of visitor arrivals, it makes sense to aggressively campaign Mainland China because it is only a short to medium haul from Indonesia with increasing direct flights and a very large population giving it the greatest potential for growth. It is essential however to foster other markets simultaneously to balance quantity and quality of foreign arrivals. The Thai experience is one to learn from, having aggressively targeted arrivals growth over the last decade they have now shifted focus to increasing yield per tourist.

Breakdown of segment and spending patterns

Average Spending

Source: Bank Indonesia


Last year, island resort-grade real estate faced volatility in both pricing and absorption rate, with developers softening sales prices to secure transaction volume in a time of economic recovery. Nevertheless, a positive outlook for hotel residences is expected as new developments are branching out from the midscale and upscale segments into new products which are being priced at lower entry points.


Key Projects by Area

In light of the current economic situation and an oversupply of three and four star hotels, properties have been facing tighter profit margins which has in turn affected the sales of residences in the segment. Since unit owners of these properties typically invest in financial returns, hotel performance is essential to entice new buyers.

Although investors have previously benefitted from guaranteed yields, the sector is now facing volatility from the developer’s side as operators are finding it harder to deliver the promised yield. That said, the market is seeing more rebranding within the past few years, with operator changes now becoming more commonplace. Another trend is that new developments are shifting their sales strategy to limiting commitments to purchasers by lowering sales prices and eliminating guaranteed yields.

Similarly, some notable recently launched projects are moving towards the luxury segment, as developers expect demand to be less susceptible to an economic downturn. This is reflected in some of the newer project offerings including the Residences at Mandarin Oriental, The Sterling at Worldhotel Dreamland Resort and Bali National Golf Villas which will be managed by Shangri-La Hotels & Resorts.

Viewing the macro real estate market, one of the highest level issues in 2016 that is extending into this year is the Indonesia’s tax amnesty program. This has gained widespread adoption from domestic businesses and high net worth individuals. While it has created a certain level of short term pain in terms of liquidity, on the flip side it is unleashing new investment into the property sector.

Moving into the overseas buying market the amnesty has created a larger degree of uncertainly with foreign owners, especially in Bali’s significantly nominee segment. It’s still too early to see the impact this will have on units as they come into the resale market under this type of structure but presently sentiment remains mixed. 

One final trend seen during last year had been in a rising number of land transactions, most notably in South Bali. Pricing levels on a broad basis peaked in 2014/2015, and this year sellers have been trading property at off peak levels of 10-25%, which is moving the market towards more rationale values and should spur new development opportunities.


Geographic Source Markets

Buyers of hotel residences are mainly Indonesian investors for all product tiers. However, we have noted a preferences for properties yielding high investment returns in the mid to upscale segments, whereas the presence of lifestyle investment is more prevalent in ultra-luxury products such as the Bvlgari Residences.

Presently, a large number of project marketing and sales offices are based in Jakarta and Surabaya with limited promotion outside the country. The lack of international exposure coupled with complex foreign ownership issues has continued to be an inhibitor to broader overseas buyers.

Nevertheless, recent destination exposure of Bali towards Chinese tourists through media channels and direct traffic has increased interest for all real estate segments. Sales of multiple units per transaction in the midscale segment and single property buyers in the luxury segment are rising.

Foreign Property Ownership Regulation

While the current government has talked about wider reforms in foreign property ownership, this remains a talking point with no firm legislation yet.

Carrying forward from 2015, a new regulation which was expected to ease restrictions on foreign ownership of properties in Bali has left little impact in attracting new investment as the revised law only grants legal foreign residents the “right of use” (Hak Pakai) for a maximum of 80 years. The practical application of this has not gained widespread acceptance. Furthermore, the value must exceed IDR 2 billion for apartments and IDR 3 billion for landed houses, whereby management of Hak Pakai properties face many restrictions on rentals as owners must transfer the rights to another party should they leave the country for more than one year.

Additionally, developers mainly target domestic buyers due to their bigger market size. Thus, most projects are registered under “right to own” (Hak Malik) which are eligible for Indonesians only. Therefore, foreign buyers with no residency are still pushed towards a general lease agreement, nominee agreement, or a PMA (Penanaman Modal Asing) model, which allows ownership of properties under a company’s name and is subject to tax.


Condominium / Apartment Projects


Overall the average built-up sales price market-wide dropped by 6% in 2016 to USD4,446 per square meter, while the sales absorption rate picked up to 3.17 units sold per month compared to last year’s average of 2.46. One-bedroom units are the most popular configuration.

Currently the market is experiencing a price drop and strong push in volume sales due to soft economic conditions. Developers are now dropping unit prices in exchange for no guaranteed yields, with new projects such as The Sterling at Worldhotel Dreamland Resort and Springhill Villas & Resorts adopting this practice. This strategy is resonating with both developers and investors, whereby putting less pressure on operators and allowing buyers to obtain a lower pricing point. Another factor contributing to a decrease in the average market price is the sellout of some legacy developments.

While supply remains dominated by midscale and upscale segments with new projects entering the lower pricing tier, the rising popularity in two-bedroom units is notable. However, one-bedroom units remain the most popular with an absorption rate averaging 1.57 units per month. This is also reflected in increases of built-up sales price for both room types, whereas penthouses have seen a 9% decrease from last year and have the lowest absorption rate in 2016.

Price and Absorption Rate by Unit Type

Price per Unit

Source: C9 Hotelworks Market Research

Units priced under USD300,000 increased 18% in supply compared to the previous year.

Built-up Size by Unit Type

Suites and studio units have the largest inventory, representing 69% of total supply.


Bukit Pandawa is expected to become a major competitor of Nusa Dua as an integrated resort, which will feature the Residences at Mandarin Oriental and other international brands.

The average built-up sales price for villas is USD4,314 per square meter in 2016, which is lower than that of hotel condominiums/apartments. The 13% y-o-y drop has been driven by a reduction in prices of launched projects as a consequence of a slowdown in sales. There has also been some project cancellations in this tier.

As a result of lower prices, the overall sales absorption rate is rising with transactions broadly averaging 1.95 villas per month compared to 1.02 last year. The increased pace has been stimulated by three-bedroom villas, which has reversed its position in 2016 to become the fastest selling configuration.

Price per Villa

More products priced above USD 2 million are expected as pipeline projects edge upward.

Price and Absorption Rate by Villa Type

Three-bedroom configurations have the lowest  average built-up sales price at USD3,774 per
square meter.

Built-up Size by Villa Type

The built-up size of three-bedroom villas has the highest increase compared to last year, with an average of 37% additional built-up area.


Average built-up sales prices in the resale market are 32% lower for condominium/apartment units and 7% higher for villas when compared to the primary segment.

Currently, the majority of resale hotel residences are in three and four star properties, with condominiums/apartments and villas resale markets averaging USD3,045 and USD2,235 per square meter, respectively.

Secondary prices for well situated villas have reflected capital appreciation over the original sales price because many villa projects offer freehold ownership, which commands higher pricing than leasehold projects. With a land component in the transaction, owners have benefited on the resale value which has been stimulated by the land market valuation. Despite an appreciation for villas, the
inventory available in the resale market is substantially lower than that of condominium/apartment units because owners typically invest for lifestyle purposes, especially for luxury properties and typically hold for longer periods.

On the other hand, condominium/apartment units have more frequent transactions in the resale market but at a significant discount. A number of units currently in the market have leasehold terms ranging between 26 and 80 years, whereby the discount also ranges according to the remaining years in the original leasehold period. Price reductions for units in the last 30 years of tenure can be as high as 78% off the original sales price, whereas units with longer leasehold years remaining have rates discounted from 27% to 56%.

Viewing the performance of condominium/apartment units and villas in the resale market, the former type is lucrative for short to mid-term investment as they require less capital to purchase and can produce an equal ROI to villa projects, whereas the latter is more favorable for long term investment as buyers often benefit from capital gains of a property sale.

Resale vs. Primary Sales


With the global economy remaining volatile, the market for hotel residences is expected to follow suit. However, we forecast greater traction for condominium/apartment projects as opposed to villas due to their lower ultimate pricing point. Because condominium/apartment developments have lower capital values and are easy for hotel operators to generate income from hotel operations, the structure is more suitable for investment purposes. We are also seeing a growing demand in the lifestyle investment sector as new villa developments are escalating towards the luxury segment.

Looking into to the future, if the plan for a new airport in Singaraja and four toll roads to connect North and South Bali materialize a new market cycle will ensue. The capacity to tap tourism will push more developments of hotel residences into areas outside South Bali and the creation of a new broader real estate markets which have significantly lower underlying land cost basis. 

Bali Hotel & Branded Residences REPORT


Horwath HTL Indonesia
Citylofts Sudirman, Unit 2203
Jl. K.H Mas Mansyur 121
Jakarta 10220, Indonesia
+62 21 2555 8584
[email protected]

C9 Hotelworks Company Ltd
9 Lagoon Road, Cherngtalay,
Thalang, Phuket 83110, Thailand
+66-76 271 535
[email protected]

Katamama, Artotel Sanur, Movenpick Jimbaran, Katamama, Bvlgari, Ayana, Banyan Tree,Ayana

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Hotelier Indonesia - NGURAH RAI

Ngurah Rai International Airport remains the top foreign direct arrivals contributor for Indonesia, followed by Soekarno-Hatta, Jakarta and Hang Nadim, Batam. From January to November 2016, Ngurah Rai recorded 6% growth y-o-y, with Bali arrivals making up a whopping 40% of total arrivals to Indonesia. Batam recorded the highest growth rate of 9% y-o-y, meanwhile, Jakarta remains flat impacted by the global and local economic malaise.

Soekarno Hatta’s Terminal 3 Ultimate limped into operation in August 2016, serving domestic flights by national carrier Garuda Indonesia only. The goal of serving international flights (with the exception of budget airlines) by Q2 2017 seems optimistic. The government’s next project will be to
improve the public transportation that will connect Jakarta city center with the airport.

Foreign Arrivals to Big 3 Airports

Source : BPS Indonesia


Source : BPS Indonesia

Following the signing of a decree waiving visa requirements for a total of 169 countries, including Australia (which was politically excluded for many months), year-end 2016 Australia remains the number one foreign source market to Bali making up 23% of total foreign arrivals, up 18% over the previous year.

Arrivals from the UK grew a significant 32%, France by 26% and Germany was up a noteworthy 28% y-o-y, helped by improved European connectivity through daily direct flights via Dubai.

China continued its strong arrivals growth year-end, up almost 300,000 people y-o-y (43%) to just under 1 million tourists. It was the 2nd fastest growth market by percentage and the largest by volume. With more flights scheduled to connect Bali and cities in China, we expect this volume to explode further and China to become the most important arrivals source market to Bali in Q1 2017.

Other markets to note:
  • South Korean arrivals fell, as did Singaporean arrivals year-end 2016, down by 2 and 7% respectively;
  • Growth from India was 58% y-o-y and likely to increase further in 2017 with Garuda inaugurating the first direct link between India and Indonesia in December 2016 (“direct” flights linking Mumbai to Jakarta via Bangkok thrice weekly); 
  • Arrivals from the USA increased by a strong 27%, perhaps helped by investmests in Times Square billboard advertising made by the Ministry of Tourism for the first time in 2016; 
  • The Russians are back, up nearly 30%; 
  • Regionally, there is no significant change in the source mix with the ASEAN market growing a small 3% y-o-y and the other Asian market (non-ASEAN) falling 5%. 

Top 5 Foreign Mkts YTD Sep 2016  (% total)


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Hotelier Indonesia -  Hotel & Branded Residences Bali Part 1

Quantity over quality: be careful what you  wish for.

After a very challenging 2015 for Bali, occupancy  was up by more than 4% in 2016 bringing a whiff of fresh air and hope… but at what cost?  Hotels’ enjoyment of solid occupancy across  categories (excluding luxury) was driven by  increasing foreign direct arrivals, a slowing in  new hotel openings and a further slashing of  rates. 

With the Thai government banning ‘zero- dollar tours’ this has been an opportunity for  Bali to swoop in and attract these poor yielding  groups to fill rooms. With the government’s  ambitious arrivals targets, it is foreseeable that  the volume of such tourists is likely to increase  but the long term benefits to the destination are  arguable. Rates will continue to decline, Bali’s  infrastructure will continue to be stressed and  higher yielding more discerning guests may be turned off. It is a tight rope that is being walked  with a quantity over quality policy.

With the explosion in budget accommodation, private villa rentals and huge numbers of  new rooms in all hotel categories in the last  5 years it is easy to see how volume bums in  beds relieves immediate mortgage pressures for  hotel owners. However, hotel ownership and destination management is not a short term game. Nurturing a destination, the maintenance  of infrastructure and the development of long  term sustainable development goals are essential  to ensure Bali continues attracting people from  all corners of the globe and across all rate categories.


2015 recap: domestic market up 12% y-o-y to around 7.1 million and foreign arrivals also up 6% y-o-y to 4 million bringing the total to over 11 million for the first time. 

Foreign arrivals surged year end 2016 up by a significant 23% to 4.9 million. This was helped by the lack of political and natural hiccups, visa-free access ramping up and more direct flights to Bali which smashed the 4.2 million arrivals’ target for 2016.

With Indonesia’s central administration continuing their efforts to attract more foreign arrivals, the government boosted the Ministry of Tourism’s budget from IDR 300 billion in 2015 to IDR 6.1 trillion in 2016. It is understood that around 80% of the budget was allocated for tourism promotion, and partly to finance tourism campaigns abroad. 

Indonesia’s leisure tourism is still largely concentrated on the island of Bali, which attracted more than 30% of foreign tourist arrivals in 2015. In 2016 with foreign arrivals just under 5 million year-end, it is clear that Bali remains the number 1 destination for holidaymakers. E-commerce providers including Traveloka, Pegipegi and Blibli report “Bali” as their most searched destination followed by 
Bandung and Jakarta. 

The island is expecting another boost in air connectivity from Garuda Indonesia in 2017. As China’s importance as a source market grows overtaking Singapore, Malaysia and snapping on the heels of Australia; Garuda Indonesia plans to open a new route from Bali to Chengdu in China. 

The direct flight will start in January and is scheduled to fly four times a week. In an effort to tap into this vast and growing Chinese market, Sriwijaya Air has also confirmed four main cities will be added to their daily flight routes: Hangzou, Nanjing, Wuhan and Changsa. The Ministry of Tourism has also recognized Eastern Europe as an emerging market to Bali with increased arrivals recorded, assisted in part by LOT Polish Airlines launching direct flights from Warsaw to Denpasar in 2016. 

Hotel & Branded Residences

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Hotelier Indonesia - How to Improve your Hotel TripAdvisor Ranking and Guest Review Score on Google

The review score of your hotel is a key driver of your financial success. Guests score you of course on the level of service and product you provide. It is in essence a grade of the experience at your hotel.

There are some easy hotel marketing steps you can take though to improve the guest review score of your hotel. It is a game of putting the %s in your favor. Basically, in general, the more reviews you get, the better you rank.

It's as easy as that.

Below you will find useful tips to get more reviews:

During the Stay:

Interacting with Guests
In conversations and interaction with guests which express that they are having such a good time, ask them for a small favor. Have them share their experiences with other travelers on TripAdvisor.

Wifi Landing Page
When guests use the free Wifi of your hotel, direct them to a landing page asking them for their feedback. Don't do it as a trade-off fir free Wifi. Simply offer good quality free Wifi, it is what travelers expect, and helps you in your overall score.

Notes and signs
Add pamphlets to your elevator signage and message boards. You could even put little cards at the reception, plus I have even seen a hotel put stickers on their guestroom bathroom mirrors.

Free Postcards or Maps
Some hotels are even ass art as providing complimentary postcards of their destination, with a small line of text, mentioning it would be greatly appreciated if they could shade their feedback on TripAdvisor. You could also make a special local area map for your guests ...

At check-out
Have a tablet ready at check-out to ask your happy guests to help with a little bit of digital word of mouth. Also mention it in on the invoice of course.

After the Stay:

Post Stay Emails
Set-up a post stay emailing system asking actively that if they enjoyed their stay to share their experiences with other travelers. Provide a link to your TripAdvisor and Google property profile.

On Social Media
Make sure to add to your hotel’s Facebook page a button for reviews, and also share great reviews on your stream. Thank your guests in a post for sharing their great feedback.

On Site Reviews
Allow reviews on your own website. And if you get a positive review on your own website, request the guest to also share it on TripAdvisor or Google.

Add a section here as well to request feedback. A button is easily integrated.

And don’t forget a great overall experience is what drives this. So make sure you provide amazing guest service, and be original and authentic. Your guests are looking for something special.

Create a DNA in your hotel that evolves around proactively getting guest feedback, and gratitude for sharing stories.

And your review score and ranking on websites like TripAdvisor and Google will go up for sure.

Hope you enjoyed this article!

Patrick Landman @ Xotels

pic courtesy marriot

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Hotelier Indonesia - Hospitality Indonesia Conference 2017 (22-23 FEB 2017)

Although Indonesia is the largest country in the Southeast Asia region and it contains ample attractions for tourists, it lags behind in terms of attracting foreign tourists, welcoming less than half the foreign tourists than its regional peers Malaysia and Thailand. There is still plenty room for growth in the country's tourism industry.

Indonesia‟s creative economy provides a unique selling point for the country as it seeks to carve out a position in Asia‟s highly competitive tourism market. On the country level, the Indonesian Government is expend efforts to further boost the country‟s image and tourism which is on the rise. With the improvement of infrastructure, transportation connectivity especially low cost airlines connecting the tier 2 tourism sites in the country and the expanding international air routes, the country is expected to welcome 20 million foreign tourists by 2019.
The hotel industry has enjoyed major expansion since 2011 with the growth of the number of hotels reaching between 9% and 14% every year, Investors regard Indonesia as one of the most attractive countries in terms of tourism. This statement is evidenced by investments in Indonesia's hotel construction sector. Looking forward, Eco-friendly hotels, green resorts development, sustainability in Tourism are on the top of the project owners‟ agenda.

Tourism & & Hospitality Indonesia Conference is taking place on Feb 22-23, 2017. It will be an astounding Conference serving the tourism leisure industry, Hospitality industry professional which will cover the topics of New Tourism Destinations, Hotel & Resort Investment, Design, Project Development & Lifecycle Asset Management, Hotel Management, Technology Deployment, Tourism Marketing & Distribution and a lot more.

Tourism & Hospitality Indonesia Conference is part of Escom‟s Asia Hospitality Series Events and the 2017 event will be the 3rd Annual edition in Jakarta.

Decision Makers Under 1 Roof
Investors, Hotels, Property, Consultants, Vendors, Advisors, thinkers, government... all at one!

Brand Recognition
Create Brand Awareness & Visibility among your Potential Buyers

Drive Sales
Tailored Sales Facilitation Activities to help you directly sell to your decision makers

Networking, Collecting Intelligence and Forging Partnerships

Identify Opportunities
Investment Landscape and the latest Development Projects Revealed

200+ Decision-makers under One Roof
  • Government Official
  • CEO, President, Managing Director, VPs
  • Chief of Development
  • Chief Consultant
  • Principal
  • Chief Architects, Head of Design
  • Head of Project, Design, Construction, Engineering
  • CIOs
  • COOs
  • Head of Revenue Strategy
  • CMOs
  • General Managers
  • Department Heads
  • Others

Delegates Demography
  • Tourism Authorities
  • Hotel owners and investors
  • Hotel operators and brands
  • Property Owners / developers
  • Funds and asset managers
  • Banks and financiers
  • Consultants, Lawyers
  • Designers & Architects
  • Engineers, EPCs
  • Project Management Companies
  • System Integrators
  • Vendors, Suppliers, Its
  • Others

Confirmed Speakers
  • Mr. Daniel Miller | JLL Indonesia
  • Mr. Anthony Ross | PT. Lippo Karawaci Tbk
  • Mr. Javier Salgado | PT Carlson Panorama Hospitality
  • Mr. Norbert Vas, Cha | Archipelago International Indonesia
  • Mr. Gonzalo Maceda | Meliá Hotels International
  • Mr. Frederic Garnier | BHMAsia & Louvre Hotels Group
  • Mr. Andrew Langdon | Mövenpick
  • Mr. Gaurang Khemka | URBNARC
  • Mr. Victor Wong | Small Luxury Hotels of The World (SLH)
  • Mr. Ray Chuang | CHENG CHUNG DESIGN
  • Mr. Gert Noordzy | Northside Consulting
  • Mr. Johannes Spies | Townland
  • Mr. Seth Wang | PT. MNC Wahana Wisata
  • Ms. Shinta Widjaja Kamdani | Sintesa Group
  • Mr. Abdulbar M. Mansoer | PT Indonesia Tourism development Corporation (ITDC)
  • Mr. Hiramsyah Sambudhy Thaib | Ministry of Tourism, Republic of Indonesia
  • Mr. Thomas Monahan | New Australasia
  • Mr. Yonto Wongso | Topotels Hotels & Resorts
  • Mr. David Wray | Wyndham Hotel Group South East Asia And Pacific Rim
  • Mr. Kavi Kirpalani | Tourism Solutions International (TSI)
  • Ms. Christy Megawati, CHIA | STR Global
  • Mr. Jeff Tisdall | AccorHotels
  • Ms. Rebecca Lee | Langham Hospitality Group
  • Mr. Rishi Kapoor | MGM Resorts International
  • Mr. Fariyanto Nickholas Sonda |Sinar Mas Land
  • Mr. Premraj Janardanan | Sinar Mas Land
  • Mr. Jonathan Gunawan | PT AKR Land Development
  • Mr. K.C.Moy | Capella Hotel Group
  • Mr. Ante Baric |Dusit International
  • Ms. Nathalia J Wilson | Savills
  • Mr. Divya Prakash Ahuja | LiveBean Hospitality & Asset Management
  • Mr. Rio Kondo | Accor
  • Mr. Bayu Waskito Nugroho, CHA | Metropolitan Golden Management/ Horison Hotels Group
  • Mr. Satria Wei | PHM Hospitality
  • Mr. Marc Hediger | Lanson Place Hospitaltiy Management Limited
  • Mr. Matthew Faull | Swiss-Belhotel International
  • Mr Ivan Casadevall | MNC
  • Mr. Ivan Widarmana  Starwood
  • Mr. DR. Antonius Eko, S.E, M.M | Metropolitan Golden Management / Horison Hotels Group
  • Mr. Mark Van Ogtrop | Louvre Hotels Group
  • Ms. Vivi Herlambang | Sahid Hotel
  • Mr. Johannes Hutauruk | Parador Hotels & Resorts
  • Mr. Kevin Wallace | Dream Hotel Group
  • Ms. Mira Boma | PT.Panoramaland Development

Identify Opportunities
Investment Landscape and the latest Development Projects Revealed

Quality Leads
Receive our Post-Event Report and Updates includes the Delegate Contacts

Stay Inspired
Being around Like-Minded People is Inspirational and Refreshing

A lot of FUN
New & Innovative Programming & High Energy Networking

3 Government Workshops
9 Countries or regions represented
10 Dedicated Networking Sessions
50+ Speakers & Panelists
240+ Senior Level Executives Attending

Le Méridien Jakarta
Jalan Jenderal Sudirman, Kav 18 - 20, Jakarta, Jakarta, 10220, Indonesia 

Located in the heart of Jakarta’s central business and financial district on Jalan Jenderal Sudirman and directly across the World Trade Centre, Le Méridien Jakarta is ideally situated for easy access to both office and shopping destinations. 

Special Room Rate are available for Escom’s Conference Delegates, please contact [email protected] should you need more info.

Amy Chan+86 28 8695 [email protected] [email protected]

Escom Events provides business executives with tailored practical conferences, large scale events, topical seminars, keeping them up-to-date with industry trends, technological developments and the regulatory landscape.

For more about who we are and what we do please visit:

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Hotelier Indonesia - Hospitality Supplies Sourcing Festival

The 15th Guangzhou International Hospitality Supplies Fair 2017
Date: Sept. 8th-10th, 2017 Venue: China Import and Export Fair Complex

  • Tourism Administration of Guangdong Province
  • China Hotel Supplies Association
  • Kitchen Utensils Chamber of Commerce of All-China of Industry and Commerce

  • China Council for the Promotion of International Trade
  • Guangdong Chamber of International Commerce
  • Xinji Group
  • Sponsors:
  • Guangdong Hotel Articles Association
  • Hainan Hotel Supplies Industry Association
  • GHM (Guangdong, Hong Kong, Macao) Hotel General Managers Society Limited
  • Guangdong Kitchen Committee
  • Guangdong Stone Materials Association
  • Southern China Hotel Purchase Manager Alliance
  • Xi’an Hotel Supplies Industry Association

Guangdong Xinji Huazhan Exhibition Co.,Ltd

To be innovative, exceeding, win-win and developmental! The 15th Guangzhou International Hospitality Supplies Fair (HOSFAIR 2017) will be grandly held in China Import & Export Fair Complex during September 8th to 10th, 2017! As the representative and model of high-quality hotel supplies fair, HOSFAIR will go on providing great service to the industry. What’s more, it will help all exhibitors enlarge their distribution channel and raise their brand image so as to promote the development of the industry and bring about a win-win situation.

Hotel supplies industry is meeting new development opportunities
According to the prediction of World Tourism Organization, by 2020, China will become the largest tourist destination and the fourth largest export country of tourists origin. China is making greater and greater contribution to the world’s tourism, which makes Chinese market is getting more and more attention from the industry. Guangdong is the first economic province and tourist province in China. Guangzhou, the capital city of Guangdong Province, is the south gate of China, as well as the base for manufacturing, consuming, importing and exporting hotel supplies. In consequence, it possesses the ideal advantage in holding hotel supplies fair in September.
Thanks to the policy of “the Belt and Road” and “Supply side structural reforms”, hotel supplies industry is meeting new development opportunities, which may bring lot of commercial opportunities to exhibitors.
Authoritative organizations cooperatively create a top-ranking platform
Guangzhou International Hospitality Supplies Fair is organized by many authoritative organizations, such as Tourism Administration of Guangdong Province, China Hotel Supplies Association and Kitchen Utensils Chamber of Commerce of All-China of Industry and Commerce etc. In the same time, it is also greatly supported by hundreds of hotel supplies associations, hotel associations, catering associations, kitchen equipment association and so on. They organize their member units to take part in and visit the fair, aiming to make it an industrial pageant for communicating and trading. What’s more, they will create a top-ranking trade platform, making the fair as hotel supplies sourcing festival and the grand industrial festival!

Accurately matching so as to promote the effect
That whether a fair is successful or not depends on its quantity and quality of buyers. In order to settle this issue thoroughly, HOSFAIR has a great transformation to promote accurate matching service. Purchase requirement that buyers apply can be accurately matched with exhibitors and exhibits, which may help them find appropriate and satisfied suppliers. Exhibitors can provide buyers type they want, and then match the related buyers so as to make sure that suitable buyers will attend the fair and do some purchasing. Exhibition effect will be maximized through accurate matching.

High-end on-site activities boost the development of the fair
A series of theme activities will be held on the scene, such as Member Annual Meeting of China Hotel Supplies Industry Association, Member Annual Meeting of Kitchen Utensils Chamber of Commerce of All-China of Industry and Commerce, 2017 Annual Exchange Meeting of Guangdong Hotel Industry and so on. In the same time, many professional activities will also be held, like HOSFAIR Cocktail Master Cup, Guangzhou International Coffee Cup Competition, CCL Cup Brewers Cup Championship (Guangdong, Hong Kong and Macao Division) and Stone Apply&Maintenance Summit Forum etc. HOSFAIR will hold high-end activities and boost the development of the fair by comprehensively propagandizing and elaborately organizing.

Advertisement and buyers organization keep strengthening

1. Online promotion:
  • Official website, Wechat public platform, Official Microblog, EDM.
  • Advertise in more than 100 professional websites at home and abroad.

2. Offline promotion:
  • Hundreds of thousands of newspaper will be delivered regularly in some hotel supplies markets throughout the country.
  • Outdoor advertisements will be public in every professional hotel supplies and related markets, such as Xinji Shaxi Hotel Supplies Expo Center etc.
  • Billboards in expressways.
  • Hundreds of magazines, more than 50 newspaper and TV stations will help propagandize the fair.

3. Activities promotion:
  • There will be over 10 exhibition promotion seminars to propagandize the fair.
  • More than 80 professional hotel supplies markets will help attract exhibitors and buyers.
  • About 10 purchasing matchmaking meetings of new products will warm up the fair.

4. Overseas buyers will increase:
  • Over 50 professional overseas cooperative media will constantly report news of the fair, such as google, PR Newswire, Taiwan HORECA, Asia HORECA Magazine, Bartalk Magazine, E-Hotelier, Citrus Media Pte Ltd, HRD & HOST Magazine, CENS.COM, Travel and Tour Magazine, WorldHotel and so on.
  • HOSFAIR cooperates with 20 overseas hotels, catering and hotel supplies associations to organize visitor groups.
  • HOSFAIR will attend more than 30 overseas fair to promote the fair.

5. Promote with database:

HOSFAIR will make full use of its database that has been accumulated for over 30 years to sincerely invite buyers.

Thanks a lot for supporting our fair
HOSFAIR has been successfully held for 14 years under the support of all sectors of society. The fair will be larger and better. It has become one of the fairs that develops fastest with highest internationalization and best effect, which gains great reputation in hotel supplies industry and hotel and catering industry. 
The exhibit area of last fair reached 50,000 sq.m, about 880 exhibitors from 17 countries and areas were attracted to participate in the fair, such as Henglian, ITW, East, Southstar, U-Star, Xingji, Hongfeng, Taitang, Eliya, Maxsun, Youtian, South, Fabbri and so on. In addition, 4,5000 purchasers from 68 countries and areas were also attracted to visit the fair, including representatives of Lingnan Group, Shagri-la Hotel,Imperial Palace Hotel, 1 Hotel, KSK Group,Bali Parts, Cosmopolitan Hotel-Dubai, Browne and so on. More exhibitors and buyers will be invited to attend the 15th Guangzhou International Hospitality Supplies Fair. They will meet a better fair in 2017!