Open a Hotel Manager

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.



Located in the Sudirman Central Business District, comprising 223 enchanting rooms and 1 presidential suite with innovative amenities, exceptional meeting space and Langham’s legendary service with poise, the hotel stands out as an epitome of the modern luxury, elegance and a heaven of refined sophistication.



Key Responsibilities:
  • Provide professional, operational and executive support service to the General Manager
  • Implement strategies aimed at cost minimization, productivity maximization and guest satisfaction
  • Lead the development and implementation of hotel and food & beverage promotions, strategies and special events in conjunction with Director of Operations, Director of F&B and Director of Sales and Marketing
  • Ensure the hotel is seen as being the principle innovator and benchmark in Rooms, Spa, Events and Food & Beverage in the market
  • Oversee Security department, ensuring all safety and security systems are in full operation and successful
  • Oversee Chuan Spa and leisure operations, ensuring all Langham standards are in place to provide our guests with an excellent experience
  • Oversee Engineering department to ensure all maintenance contracts and utility standards are in place as per Langham policies
  • Conduct development and performance reviews, identifying key personnel for further development and structured career pathing
  • Support section heads to prepare work schedules and annual leave schedules within budget, business expectations and guidelines of the appropriate industrial legislation
  • Comply with all corporate and hotel standards and procedures. Focus on Key Performance Indicators (KPIs), conduct monthly KPI reviews and colleague briefings, and work in conjunction with the Executive Committee Members to write, implement and maintain KPIs
  • Has to have very good presentation and reporting preparation skills. Present the monthly Profit & Loss meeting to hotel owning company together with hotel Executive Committee and department heads
  • Coordination with the COO of the hotel owning company in reporting and required updates
Qualifications:
  • Previous experience as a Hotel Manager in a luxury environment is required
  • Previous recent experience of working in Indonesia or SE Asia is highly desirable
  • Tertiary qualifications in hotel management or an associated field will be highly regarded
  • Ability to interpret and apply company policies and procedures
  • Excellent interpersonal, verbal and written communication skills
For more information about Langham Hospitality Group, 

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