Spotlight on Asia-Pacific Triptease has filmed and produced this video series at the Direct Booking Summit in Singapore in February 2019. In this series, we investigate the state of the hospitality industry in Australia, Indonesia and Thailand by bringing together expert hoteliers from GCP Hospitality, ONYX Hospitality Group, The Lancemore Group, Minor Hotels and others to share their expert opinions and actionable tips. Among the covered topics are rate leakage, metasearch, Chinese travel and much more.
Hotelier Indonesia

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Spotlight on Asia-Pacific

From this video series, you will learn:
  • Expert opinions on the most talked-about hospitality challenges in Asia-Pacific
  • How to improve mobile and payment experiences to meet your customer demands
  • The implications of Chinese travel in 2019: From China-friendly to China-ready
  • Insights into Booking.basic, the state of metasearch and the ‘wholesaler challenge’
  • How to get the most out of your relationship with OTAs

Thanks to our experts
  • Michael Belanger, Vice President Revenue & Distribution, GCP Hospitality
  • Yusuf IJsseldijk, Managing Director, Simia Solutions
  • Chetan Patel, VP Strategic Marketing & E-Commerce, ONYX Hospitality Group
  • Claude Sauter, General Manager, The Surin Phuket
  • Chantelle Veness, Group Director of Sales & Marketing, The Lancemore Group
  • Anthoney Jayasekera, Chief Digital Officer, Swissbloc Capital (formerly Minor Hotels)
  • Ngurah Sumardianta, Area Revenue Manager, Bali Mandira

Spotlight on... Australia

While there is still much to be done when it comes to consumer education and parity issues in 2019, Australian hoteliers look to  the rise of direct bookings facilitated by metasearch sites, the Chinese travel boom and their changing relationships with global OTAs.

Spotlight on... Indonesia

The struggle with rate parity in Indonesia left many hoteliers questioning their relationship with wholesalers and OTAs. What can they do to prevent rate leakage? And how can they prepare for Chinese travel boom and the rise of mobile bookings? Hear about that and more from revenue, distribution and marketing experts.

Spotlight on... Thailand
While the number of travelers coming to Thailand keeps growing, the issue with leaking rates intensifies. At the inaugural Direct Booking Summit: Asia-Pacific, we spoke to the revenue, distribution and marketing experts from ONYX Hospitality Group, The Surin Phuket and more. Hear from them about wholesaler challenge, OTAs, mobile bookings and Chinese travel.


The Triptease Platform is built to help hotels take back control of their distribution and increase their direct revenue.
Our platform identifies a hotel's most valuable guests then works across the entire customer journey - from acquisition to conversion - to make sure they book directly at the hotel.

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Hotelier Indonesia

Hotelier Indonesia magazine covers hotel management companies and every major chain headquarters. We reaches hotel owners, senior management, operators, chef and other staff who influence, designers, architects, all buyers, suppliers for hospitality products or services more than any other hotel publication in the world..

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